Support

The fastest way to reach us is by email. We read every message and typically reply within 1–2 business days.

Email: support@haveyoumetvolt.com

To help us resolve your issue faster, please include:

• Your Volt app version (Profile → Settings shows the version at the bottom)
• Your device and iOS version (e.g. iPhone 15 Pro, iOS 18.5)
• Your Tesla model and year (e.g. Model 3, 2024)
• A short description of the problem and, if possible, a screenshot

Manage or cancel your subscription: Volt Pro is billed through the Apple App Store. Open the Settings app → tap your name → Subscriptions → Volt to change or cancel. Cancellation takes effect at the end of the current billing period.

Refunds are handled by Apple — use Apple's "Report a Problem" flow at reportaproblem.apple.com.

Delete your account: open Volt → Profile → Account Deletion to permanently remove your account and data. You can also email us and we'll help.

Can't see your vehicle or data? Make sure your Tesla account is connected in Profile → Tesla Connection, and that the car has been awake and online recently. Some data (like range) is shown only when a fresh reading is available.

Not receiving notifications? Check that notifications are enabled for Volt in the iOS Settings app.

Sign-in or connection issues? Try signing out and back in from Profile → Settings, then reconnect your Tesla account. If it persists, email us with the details above.

Is Volt affiliated with Tesla? No. Volt is an independent, third-party app. It is not affiliated with, endorsed by, or sponsored by Tesla, Inc. Tesla is a trademark of Tesla, Inc.

Does Volt require a subscription? Yes. Volt Pro is required to use the app after the intro; pricing is shown in the app before you subscribe.

For more answers, see the FAQ on our home page.

Read our Terms of Service and Privacy Policy. For anything else, email support@haveyoumetvolt.com.